Carlos Costa

10+ Apps

0→1 designed & shipped over the years.

250M+ users impacted

by products I’ve collaborated.

Up to 81% ↑ revenue

uplift on products I’ve designed for.

45% faster

ideation & delivery by applied DesignOps.

Hands-on Lead UI/UX & Product Designer with proven record of driving measurable impact, boosting conversions, retention, usability and leading high-performing teams & scalable design processes aligning user needs with business goals.

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skills & competencies

UX/UI & Product Design

  • 0→1 Product design.
  • User Research, Personas, Journey Mapping, Information Architecture, Wireframing, Prototyping, Usability and A/B Testing, User interviews.
  • Design Systems, UI Design, Copywriting, Accessibility (WCAG), Visual Design & Art Direction, Branding, Typography, Motion & Micro-interactions.

Design Leadership

  • Build, manage, mentor and scale design teams.
  • Foster ownership and cross-functional collaboration.
  • DesignOps and process optimization.

Agentic & Generative AI

  • Prompt engineering.
  • Task automation, fast ideation, synthesizing user research.
  • Documentation and annotation.

Strategy & Collaboration

  • Road-mapping, Requirements Gathering, Agile/Scrum, Stakeholder Management, KPIs & Metrics.
  • Cross-Functional Collaboration and alignment.
  • Balancing business and user needs.
  • Translating high-level requirements into clear actionable taskss and outcomes.

Experience & Studies

Experience

Design Lead / Senior UI/UX & Product Designer

Docler Holding Luxembourg • jun 2017 – Dec 2025

Senior UI/UX Designer & Digital Consultant

Self employed • nov 2013 – jun 2017

Lead UI/UX and Product Designer

Akatus • oct 2012 – nov 2013

Design and Creative Director

WebTraffic • feb 2007 – sep 2012

Senior UI/UX Designer

Mercadolivre.com • may 2000 – feb 2007

Junior Designer

Botelho Propaganda • jul 1998 – apr 2000

Certifications

2025

Prompt Engineering for ChatGPT.

Vanderbilt University

Generative AI Deep Research: Strategic AI Edge for Leaders.

Vanderbilt University

Generative AI Strategic Leader.

Vanderbilt University

Agentic AI and AI Agents: A Primer for Leaders.

Vanderbilt University

Google AI Essentials Specialization.

Google

Maximize Productivity With AI Tools.

Google

Stay Ahead of the AI Curve.

Google

2024

Leadership Quest Program.

Byborg Enterprises

2020

Leading Teams in the Digital Age.

Hyper Island

2019

Mobile UX Design.

Interaction Design Foundation

Create Intuitive Products by Imitating Physicality.

Interaction Design Foundation

Education

2004 – 2006

Postgraduate in Digital Design

Belas Artes University / BR

1997 – 2000

Bachelor in Advertising & Marketing

Metodista University / BR

1996 – 1998

Graduate  Graphic Design and Illustration

Panamericana School of Art / BR

Fluent    • Intermediate